Privacy policy

Who we are

Keep is a messaging and updates service for organizations and communities, such as kibbutzim. It is operated by Assaf Leibovitz ("we"). Each organization decides who joins it, who holds which roles in it, and what is posted in it.

This policy covers the website and the Keep apps for Android and iPhone.

What we collect

• Account details: your email address. If you sign in with Google or Apple, also the name and photo they share.
• What you fill in on your profile: name, phone, date of birth and gender. A Hebrew name is generated automatically from an English one, and you can change it.
• What you post: messages, and the files and images attached to them.
• Service calls: what you write in a call and in its thread, the files and images you attach, and the charges recorded on it.
• Location: only when you choose "Share location" in a service call. Your location at that moment is then saved in the call. The app does not track your location or keep it anywhere else.
• Reports you send: which message or user you reported, and your reason, if you gave one.
• Usage: when you were last signed in, on which days of the past month you opened the app, which messages you have seen, and preferences such as language and colour theme. We also count how many times each page is opened, as a total for the whole organization and without names.

We do not collect your phone's contacts or advertising identifiers.

How it is used

• Signing you in: with a one-time code sent to your email, or through Google or Apple.
• Showing you your organization's messages and updates.
• Summarizing, tagging and searching messages: the text of messages and their attachments is processed automatically by Google's Gemini AI model (in Vertex AI) to produce a summary, tags and a search index. Under Google Cloud's terms, it is not used to train Google's models.

We do not sell data, show ads, or use third-party tracking or analytics.

Who sees it

• Members of your organization: the messages you post, with your name, and your name, phone, email and photo in the contacts and officials directories.
• Your organization's administrators: the rest of your profile too, to manage the organization's members.
• Your organization's message moderators: the reports you send, with your name. The person you reported does not see them.
• Those who handle a service call you opened, and your organization's service-call managers: the call, its thread, its files, and the location if you shared it.
• Providers that process data on our behalf: Google Cloud and Firebase (servers, database, files, sign-in and AI), with servers in Europe, in Belgium and the Netherlands. AI processing may also take place outside Europe. Resend sends the sign-in code emails, from servers in the United States.

We share data with no one else unless the law requires it.

Cookies and on-device storage

The service stores a cookie on your device that keeps you signed in for up to 14 days, and the language and colour theme you chose. There are no advertising or tracking cookies.

How long it is kept

For as long as the account exists. A sign-in code expires after 10 minutes and is deleted shortly afterwards. What happens when you delete your account is in the next section.

Deleting your account

On the website or in the app: My account → Delete account.

• Deleted: your profile, your organization memberships and your settings.
• Kept: messages you posted stay with the organization, as part of the community's record. You can delete any of them individually before deleting the account.
• Also kept: a one-way encrypted identifier of your sign-in details, not the details themselves. It is used only so that if you sign up again, your messages are linked back to you.

No access to your account? Request deletion by email at hello@keepyou.co.il.

Your rights

You can see your data, correct it (in My account) and ask for it to be deleted. For any such request: hello@keepyou.co.il.

Security

All traffic is encrypted (HTTPS). Access to data is limited by organization and role. Sign-in codes are never stored as they are, only as an encrypted signature of them.

Age

The service is intended for people aged 18 and over.

Changes

When this policy changes, we will update this page and the date at its top.

Contact

hello@keepyou.co.il